Part 6 - Money Matters and Patient Management

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Overview

• Accounts receivable
• Collecting at the front desk
• Balancing the day
• Handling ‘bill me’
• Another look at staff meetings
• Website documents do’s and don’ts
• Booking programs of care
• Emergency patients - the procedure
• Walk-ins - what to do
• Managing the patient appointment book
• Re-activating past patients
• The new patient procedure
• Intake forms 
• Signature on file
• Informed consent