Part 9 - Keys to Success

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Overview

• The little things that add up
• The French fry principle
• The little tweaks to say something a better way
• Phrases that seem like they would be good that should never be used
• Advanced keys to collections
• Pending accounts
• Multiple financial arrangements
• Dealing with clutter
• Time efficiency
• Patient perks
• The office “looks”
• What patients want
• Managing patient follow-through